What are cookies?

A cookie is a small file of letters and numbers that is stored in the user's browser when accessing certain web pages. The use of the term "cookie" in this policy also refers to similar technologies that allow data to be stored and retrieved on a device, for example Local Shared Objects (or Flash Cookies) and Web Beacons (or Bugs). Cookies can be "session" cookies, which will be deleted when the session with the website ends, or "persistent" cookies, which will remain on your computer for a certain period of time defined by the person responsible for the cookie. Likewise, cookies can be first-party cookies when they are managed in the domain that the user accesses to request the service, or third-party cookies, which will be sent to the user's computer from a domain other than the one accessed. WHAT TYPE OF COOKIES DOES THIS WEBSITE USE? This website stores both its own and third-party cookies in order to adapt the content to your interests and facilitate your browsing. Own cookies Technical cookies: These are intended to control traffic and the correct communication of data, maintain configuration, identify browsing sessions (so that the servers recognise, despite moving from one page to another, that it is the same browsing session of a user), access restricted access parts, use security elements during browsing. Without them, browsing would not be coherent. These are session cookies Functional cookies: These are those that record information about user options allowing the website to be adapted (language preferences, browser through which the service is accessed, regional configuration, etc.). These cookies are session and persistent. Third-party cookies This website collects statistical information about the user by storing cookies on the visitor's hard drive. To collect this information and subject it to statistical processing for BBVA, the services of Google Analytics are used; This implies that the collection and storage of the indicated information (hereinafter, the procedures) is carried out through "cookies" directly between the user's browser and the Google Analytics server. When the user connects to this website again, the aforementioned server will recognize the number stored in the "cookie", as indicated, providing the anonymous information referred to. The procedures are managed and controlled exclusively by Google Analytics. If you wish to know the privacy statement and privacy and cookie policies of Google Analytics, you can do so at this address https://support.google.com/analytics/answer/(605) 6930592?hl=esCookies that may identify the user.


This website uses third-party analysis cookies that store data that can identify the user, such as the IP address of the user's terminal that visits the website. However, in the case of cookies on this website, this data is not used to identify the user. It is only stored in an aggregated and anonymous form, for the purpose of carrying out strictly statistical analyses on the number of visitors and the most visited content, and thus improve the website and increase the effectiveness of its online presence. If you wish to uninstall this type of cookies on your device, please refer to the section “How can I revoke consent for the use of cookies? How can I deactivate cookies?” You can also exercise your rights of access, rectification, opposition and cancellation by contacting PO Box 1598, Customer Service or any of the Bank's branches.


HOW CAN I REVOKE CONSENT FOR THE USE OF COOKIES?

HOW CAN I DISABLE COOKIES?



The user may at any time revoke consent to the use of cookies by deactivating or deleting them, through the privacy/security options of their browser. For more information, we recommend that you consult the help that your browser offers to manage cookies:


Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies

Mozilla Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es

Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES

If you delete or disable cookies, some functions of this website may not be available for use or may not function optimally.